FAQ

Frequently Asked Questions

Below you’ll find answers to the questions we get asked the most about our office and leisure seating solutions.

What materials do you use for your office chairs and sofas?

We use premium materials such as high-quality mesh, genuine leather, and durable frames to ensure comfort and longevity. We can make it according to your wanted material and colors.

Are your products tested for quality and safety?

Yes, all products undergo rigorous in-house testing, including durability, load-bearing, and ergonomic simulations, to meet global standards like BIFMA and EN12520, or EN1335.

Do you offer customizable options for chairs and sofas?

Absolutely! We provide OEM services and can tailor designs, materials, and features to meet your unique requirements.

What is your minimum order quantity (MOQ)?

Our MOQ typically depends on the product type, but we are happy to discuss flexible options for your business.

Can I request a sample before placing a bulk order?

Yes, we offer sample products for evaluation. Please contact us to arrange for a sample shipment.

What is your production capacity?

We can produce up to 80-90 containers per month, ensuring we meet high-volume demands.

What is the warranty on your executive office chairs?

We provide a warranty on all our chairs to guarantee quality and performance. The warranty period varies by model and component. Contact us for details.

What payment methods do you accept?

30% deposit, and 70% payment upon the Bill of Lading (B/L) copy. Alternatively, we also accept payment via L/C at sight for secure transactions.

How do you ensure the quality of your office chairs?

Each chair undergoes rigorous in-house testing, including durability, load-bearing, and ergonomic assessments, to meet international standards like BIFMA and SGS.

Can you help with logistics and shipping?

We offer FOB Shanghai or Ningbo as our standard shipping terms. If you require assistance with freight forwarding, we can connect you with reliable shipping agents for consultation.

What makes your executive office chairs different from competitors?

Our chairs stand out due to exclusive patented components, high-quality materials, advanced ergonomic designs, and strict quality certifications. We ensure durability, comfort, and style in every model.